For over a decade, JAN© has been working with the SafeNet solution offered by Thales to secure their Citrix portal access. However, the company’s IT landscape has evolved, not least due to its move to the Office 365 platform and the use of a VPN. To keep customer data secure, end users were forced to navigate various secure login methods to access the different applications and systems. Various tokens were used for access, including SafeNet as well as a Microsoft solution. The use of different tokens as well as the fact that employees regularly had new phones created a need for a single, manageable solution. A one-stop shop for secure logins and more control of the remote users were the main requirements for a new, generic solution.

Comsenso, a Thales implementation partner, assisted JAN© in the implementation and migration of the company’s data centre in the UK to the European data centre. As an added advantage, the data now stays in the European Union, remaining under GDPR at all times. After a smooth migration, two factor authentication and single sign-on are now used for the Citrix environment, Office 365 environment and Palo Alto’s VPN.

In addition, JAN© relies primarily on software tokens, but there is an option to use hardware tokens if desired. They are still looking at implementing the generic authentication solution for a number of additional applications, including Exact.